Medical Doctor Associates - About Us
Medical Doctor Associates - About Us

About MDA

For over 30 years, Medical Doctor Associates has provided physician and advanced practice professionals with a variety of placement options including locum tenens, temporary, and temp-to-perm. MDA is part of the Cross Country Healthcare family of brands, a national leader in healthcare staffing and workforce solutions.

We have earned the trust of prestigious facilities and government agencies across the country with our dedication to quality and ongoing satisfaction. These commitments are evidenced by our inclusion in Inavero’s Best of Staffing Lists for both Talent and Clients. In addition, our in-house Credentials Verification Organization, CREDENT, has been certified by the National Committee on Quality Assurance (NCQA) since 2001. The medical professionals we work with rely on us for our dedication to providing important locum tenens advantages, which includes A++ malpractice insurance as well as travel and housing coverage. MDA is also a proud member of the National Association of Locum Tenens Organizations (NALTO).

Like the people and organizations that we have the pleasure of serving every day, MDA’s mission and purpose is Care for All. We care for:

  • Healthcare facilities: Serving facility and patient needs, no matter the obstacles.
  • Healthcare professionals: Helping medical professionals live well in their devotion to wellness.
  • Each other: Working together to support professional and personal aspirations.
  • Community: Answering the call to make a difference.

To learn more about our mission, company or services, contact us today.


To serve the healthcare industry with a commitment to integrity, quality and personal service.

We...

  • do the right thing.
  • value people. We treat everyone with respect and have fun with each other.
  • communicate honestly with our clients, providers and fellow employees.
  • believe that competition brings out the best in us. We love to compete and we expect to win.
  • handle our client/physician needs with urgency. Problems are an opportunity to demonstrate our commitment to do the right thing.
  • are the service and quality leader in our industry.
  • are fiscally responsible.
  • value personal responsibility and reward high achievement.

If you’re looking for a rewarding career, look no further than Medical Doctor Associates (MDA). At MDA, we always keep in mind that there is a patient at the end of every placement that we make. Whether you work as a recruiter, an account manager or a member of one of our support teams, every MDA employee helps ensure that each patient receives care that might otherwise not be available.

Our purpose is to Care for All, and we are looking for team members that share this mission and vision.

Culture and Benefits

At Medical Doctor Associates (MDA), we hire smart, enthusiastic and caring people who are passionate about delivering on our mission to Care for All. When you have so many talented individuals in the same company driven to achieve the same goal, it fosters a culture of appreciation, teamwork and success. We are proud of our company culture and spirit, and work to sustain it through professional and personal development opportunities.

We also value the health and well-being of each MDA employee, as well as their family members, so we offer a complete package of competitive benefits. In addition to traditional medical/dental/disability/life insurance offerings, MDA provides paid time off, a retirement savings plan, and health and wellness programs.

Interested in joining the team? Click here.

Meet Our Leaders

Medical Doctor Associates' (MDA) leadership is made up of locum tenens and healthcare staffing industry veterans. The team’s wealth of experience and deep industry knowledge help ensure that the entire MDA organization is committed to excellence in every interaction, every day.


Karen Mote, President

Karen Mote, Vice President - Advanced Practice

Karen began her career in recruiting with Medical Doctor Associates 20 years ago in the Permanent Placement division. She moved to the Allied Health Group division and most recently led MDA’s Advanced Practice division. Karen attended North Georgia College, graduated from North Georgia Technical College, and worked in the healthcare industry for several years as a Medical Laboratory Technician before joining MDA. Her foundation in and deep passion for healthcare allows her to lend expertise and bring real-world solutions to today’s changing healthcare environments.
 
After working all week, Karen just loves being outdoors as much as possible. In the summers, she loves chilling by the pool and grilling out. In the fall, Karen and her husband love to take jeep rides through mountain backroads.  Her favorite thing during any time of the year is to get to spend time with my kids and their spouses… whenever possible. 


Anne Anderson, Executive Vice President

Anne Anderson, Executive Vice President

With more than 29 years of experience at Medical Doctor Associates, Anne is responsible for risk management, government services and other operational functions, including travel and housing. She is a past president of the National Association of Locum Tenens Organizations (NALTO) and served on the organization’s Board of Directors from 2006 to 2014. Anne earned her Bachelor of Science degree from Spring Hill College in Mobile, Alabama and received the Healthcare Risk Manager designation from MMI Companies and Finch University in Chicago, Illinois.

Outside of the office, Anne enjoys spending time with her husband of 30 years, Craig, two daughters, son-in-law, grandson and three dachshunds. She loves all things outdoors, especially SCUBA diving with her husband and holds the PADI Advanced Open Water Certification. Her entire family is passionate about University of Alabama football, and she loves watching the games with them. Anne is active in both The Marfans and Cystic Fibrosis Foundations and both organizations are especially dear to her.


Quincy S. Young, Director, Physician Services

Quincy S. Young, Director, Physician Services

As Director of Physician Services for Medical Doctor Associates, Quincy is responsible for the daily management of physician recruiters. Additionally, he assists the Vice President with development, analysis and implementation of staffing, training, accountability, and reward/recognition programs. He also serves on the Executive Leadership team. Quincy has more than 10 years of recruiting experience, and has worked with organizations across the healthcare spectrum, including the Veterans Administration, Department of Defense and Indian Health Services. He holds a Master’s degree in Organizational Leadership from St. Ambrose University.

Outside of the office, Quincy enjoys spending time traveling with his wife and exploring different cultures. He also loves spending free time mentoring and training basketball players from amateur to professional levels. His favorite sports teams are the Milwaukee Bucks, Greenbay Packers, Marquette Golden Eagles, and the Wisconsin Badgers.


April Hawthorne, Director of Recruitment Advanced Practice

April Hawthorne, Director of Recruitment Advanced Practice

April’s demonstrated history of success in the staffing and recruiting industry makes her uniquely suited for her role as Director, Advanced Practice at Medical Doctor Associates. During her 25-year tenure with MDA, she has provided leadership in sales, team building, and staffing services.  She spent most her career in emergency medicine and has become a subject matter expert in this field.  April also served as Team Lead for our government division and developed a successful and cohesive team of recruiters with multi-specialty capabilities. April received a Bachelor of Arts in Human Resources Development from Harding University.

April has lived in Atlanta for over 20 years, but originally hails from South Louisiana. She loves spending time with family and enjoying spicy Cajun cuisine!  She is an animal lover and claims that lost animals all know her address.  She and her family love going to the beach and make frequent five-hour road trips South to sunny Florida.  She has been privileged to serve in the women’s ministry at her local church for the last ten years. Last but not least, April has been loving her job and being part of the MDA family for the past 24 years and counting!


Milan Boulette, Vice President of Managed & Physician Services

Milan Boulette, Vice President of Managed & Physician Services

Milan Boulette joined MDA in 2017 following the acquisition of Advantage RN.  As the Vice President of Managed & Physician Services, Milan applies his 18 years of locum tenens and per diem nursing experience to the strategic and operational management of MDA’s MSP programs.  As a member of the NALTO Ethics Committee Milan is recognized for professionalism and integrity and takes pride in applying his industry knowledge to create innovative approaches to building and managing cohesive teams.

Milan’s professional motivation is driven by his desire to provide the best for his family; his wife of 17 years Amy, and their two young children.  On most weekends you will find Milan and his family enjoying one of the many outdoor activities Utah has to offer. 


Diana K. “Di” Hall CPCS CPMSM FMSP - Senior Director of Compliance and Quality Improvement

Di Hall, CPCP CPMSM - Senior Director of Compliance and Quality Improvement

Di Hall has over 20 years’ experience in managed care credentialing and quality improvement. She began her career as the Credentialing Coordinator at a small PPO in Amarillo, TX, in 1993. She has successfully assisted her organizations through NCQA, URAC, and Joint Commission accreditation reviews. Her current position with Medical Doctor Associates (MDA) covers oversight of clinical candidate qualification verification, regulatory compliance, company-wide quality initiatives, auditing and training.

Di is dually certified via the National Association of Medical Staff Services (NAMSS) and has served NAMSS as past Chair of the Education and Marketing/Membership Committees. She has also been granted the NAMSS Fellow designation, making her one of 20 professionals with this honor. Di is the immediate President of the Georgia Association of Medical Staff Services (GAMSS), after being a volunteer leader since 1998. She is a national speaker and subject matter expert in managed care, risk management and delegated credentialing topics.

Di has been married to her husband Ike, a certified health physicist, since 1991. They share a passion for music, travel and penguins.


Lauren Summerville, Corporate Sales Trainer

Lauren Summerville, Corporate Sales Trainer

Lauren is a dedicated professional with more than 10 years of experience providing quality customer service and business management. She started her professional career with The Ritz-Carlton Hotel Company, where she learned the secrets of the company’s legendary customer service. In her eight years at the Buckhead property, she sold meetings and special events while also holding three different departmental trainer positions. She also was an award-winning leader, receiving the Five Star Employee Award for Outstanding Leadership & Loyalty to the company three times. Lauren joined MDA as a Staffing Consultant, managing client accounts and recruiting top physician talent. She was later promoted to Team Leader of the Primary Care team while continuing to actively recruit Physicians. Lauren’s passion for helping others through training eventually led her to the Corporate Sales Trainer role. She enjoys setting new employees up for success with a solid foundation, while also providing continuous training for all of MDA.

Outside of work, Lauren enjoys spending time with her family. She loves art, photography, hiking and baking. Lauren loves coffee, too!


Don Chapman, Director Physician Applications

Don Chapman, Director Physician Applications

Don has worked with Medical Doctor Associates for 23 years, assisting with their information systems and technology solutions. He has served many management roles within the organization, including development, project management, and operations with a focus on customer service. Currently the Director of Physician Applications, Don recently managed MDA's transition to cloud-based systems. During his tenure at MDA, Don has received 14 awards for customer service and dedication including the Presidents' Club, Leadership Award, Synergy Award, and Employee of the Year. Don earned a BBA in Management Information Systems from the University of Georgia Terry College of Business.

Outside the office, Don enjoys spending time with his wife Laura, and twin high school students, Colin and Emily. They are a "running family" and enjoy traveling around the southeast watching the twins compete in cross country and track and field. Don also loves supporting local charities, particularly the Southeastern Brain Tumor Foundation (in memory of his Father), and North Fulton Community Charities. Hobbies include music, UGA Football, Formula 1 and Indycar racing, and enjoying eating out at all the diverse restaurants in the Atlanta area!


Maggie Watson, Director of Travel & Housing

Maggie Watson, Director of Travel & Housing

For the past 14 years, Maggie has worked on building and overseeing the travel and housing team at Medical Doctor Associates (MDA). Her more than 29 years of experience in the travel industry has been essential to finding the lowest fares and rates with hotels, airlines, and car rentals for locum tenens clinicians. Maggie takes great pride in caring for needs of healthcare providers who travel the country with MDA to meet the medical needs of our clients and their patients. Maggie graduated from North East Academy in Aberdeenshire, Scotland.

After working hours, I enjoy spending time with my family, especially our four grandchildren. Three years ago we decided to buy a pony and cart for our grandkids to enjoy... I think the tables have turned around on us, and we are now the owners of five horses which we love to show. Recently we competed in St. Louis at the ASPC National Congress Show. I am proud to say we won Champion in the amateur driving class.


Ana Ortiz, Director National Accounts

Ana Ortiz, Director National Accounts

Ana is a results-oriented, innovative leader with demonstrated and measurable success in the areas of management, sales & marketing, operations, new business development and account management. Recognized as a positive and engaging communicator with a strong history of building, coaching and managing high-performing sales teams. She has 27 years of successful sales career experience with over 19 years dedicated to the Locum Tenens staffing industry.

Ana is a multilingual, accomplished and highly-motivated “Go-Getter” with exceptional track record in building sales teams with leadership roles encompassing professional healthcare staffing, international sales & marketing, and outsourcing business. A consistent top performer, she has studied abroad, attending Cambridge University in the UK and receiving certified training from the London Chamber of Commerce and Industry, as well as the Royal Society of Education. As a member of the NALTO Vendor Committee, Ana is recognized for professionalism and integrity and takes pride in applying her industry knowledge to create result-driven approaches to building and managing consistent sales teams of top performers.

Persistence and a positive attitude are my greatest sales and management strengths. I could not survive in this business without them,” she comments. 

Outside of her professional world, Ana enjoys traveling with her husband, visiting family in Brazil, exploring different cultures and cuisine, reading and volunteering at a local shelter.

Helping to create access to patient care is our business, but it is only part of how Medical Doctor Associates (MDA) gives back to our communities and society. As part of our mission to Care for All, MDA answers the call to make a difference by contributing to charitable causes and creating our own outlets for giving.

Random Acts of Giving was created by MDA employees in 2013 and is our way of spreading acts of kindness throughout our communities, like singing at a senior center, handing out gas cards to parents at a children’s hospital, and taking treats to local firefighters and police officers. With MDA’s Taking Care of Our Own, our team members support one another during difficult times with financial grants that are funded by employees purchasing the right to wear jeans on Thursdays.

MDA is also a proud sponsor of the domestiques cycling team, and several of our employees ride as part of the team for Bike MS, Cystic Fibrosis Cycle for Life and Pedaling for Parkinson’s. In addition, as an organization and as individual team members, we support the American Heart Association and the Norcross Cooperative Ministry.

 

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